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Retail Operations and Partnerships
With over 20 years of experience, R&O Design Services prides itself on work done with some of the finest resorts, private clubs, fitness shops and spas in the country and internationally. Specific retail infrastructure was developed for each property to include a variety of programs to the clients listed below.
1. In House Retail Management Shops: Developed and managed all aspects of daily retail operations.
- The Desert Mountain Club - Scottsdale, Arizona (4 golf shops and 1 fitness/spa)
- Superstition Mountain Golf and Country Club - Superstition Mountain, Arizona (1 golf shop)
- Las Campanas Golf Club - Santa Fe, New Mexico (1 golf shop and 1 fitness/spa)
- The Club at Hokuli’a - Kona, Hawaii (1 golf shop)
- Loch Lomond Golf Club - Luss, Scotland (1 golf shop)
2. Retail Consulting Partnerships (completed and on-going): As of 2008 includes over 50 individual shops (47 Retail + 11 Special Event Shops).
Golf Shops
- Bretton Woods Mountain Resort (1 shop) - New Hampshire
- Country Club at Castle Pines - Colorado
- Colorado Golf Club - Colorado
- Doonbeg Golf Club - Ireland
- Escondido Club - Horseshoe Bay, Texas
- Flying Horse (1 shop) - Colorado
- Half Moon Resort - Jamaica
- Lake Las Vegas (3 shops) - Las Vegas, Nevada
- Marriott Hotels (2 shops): Wildfire Golf Club at Desert Ridge - Phoenix, Arizona; and Grande Pines Golf Club - Orlando, Florida.
- Pine Canyon Club - Flagstaff, Arizona
- Ritz-Carlton Golf Clubs/Resort Courses (3 shops) - Jupiter and Orlando, Florida; and Dove Mountain - Tucson, Arizona
- Whisper Rock Golf Club - Scottsdale, Arizona
Resort/Spa/Fitness/Ski Shops
- Bretton Woods Mountain Resort (2 shops) - New Hampshire
- Food Pantry LTD (4-5 star resort retailers) - Honolulu, Hawaii to include (14 shops):
◦ Beverly Hilton - California
◦ Disney Swan & Dolphin - Florida
◦ Four Seasons - Aviara, Beverly Hills, Chicago, Las Vegas, Santa Barbara, Troon North
◦ Grand Cypress - Florida
◦ St. Regis - Dana Point, California
◦ The Fairmont - Chicago
◦ Waldorf Astoria - New York
◦ Westin Mission Hills - California
- Flying Horse (2 shops) - Colorado
- Lake Las Vegas (1 shop) - Las Vegas, Nevada
- Promontory Spa Shop - Utah
3. Retail Special Event Management: Tour Events, Marketing and other Special Events
This proven retail program has orchestrated the retail operations for top TOUR golf championships such as The Tradition, a Major Championship on the Senior PGA/CHAMPIONS TOUR, The Scottish Open, LPGA Safeway Invitational Tournament, numerous USGA/AJGA events and Member Guest Tournaments totaling up to 600+ players.
In closing, we recognize the value of quality goods and services and providing each club with a plan where they will realize that their merchandising efforts are a viable and profitable business.